Lenovo Laptop 9680 User Manual

Lenovo 3000  
User Guide  
Machine Types 7812, 7813, 7814, 7815, 7816, 7817, 7818, 7819, 9680, 9681,  
9682, 9683, 9684, 9685, 9686, 9687, 9688, 9689, 9690, 9691  
 
Lenovo 3000  
 
Note  
Before using this information and the product it supports, be sure to read the Safety and Warranty Guide that came with this  
Second Edition (July 2007)  
© Copyright Lenovo 2005, 2007.  
Portions © Copyright International Business Machines Corporation 2005.  
All rights reserved.  
LENOVO products, data, computer software, and services have been developed exclusively at private expense and  
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted  
rights to use, reproduction and disclosure.  
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered  
pursuant a General Services Administration GSAcontract, use, reproduction, or disclosure is subject to restrictions  
set forth in Contract No. GS-35F-05925.  
 
Contents  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
iii  
iv User Guide  
 
Introduction  
This User Guide contains the following information:  
where to find safety information for this product.  
setting up your computer for comfort and the impact of light sources, air  
circulation, and electrical outlets.  
setting up your computer and software and operating system installation.  
v Chapter 4, “Software overview,” on page 19 provides information on the  
operating system and software applications that may be preloaded on your  
system.  
v Chapter 5, “Using the Setup Utility,” on page 21 provides instructions on how to  
view and change the configuration settings of your computer.  
updating POST/BIOS and how to recover from a POST/BIOS update failure.  
about basic troubleshooting and diagnostic tools for your computer.  
v Chapter 8, “Recovering software,” on page 33 provides instructions on how to  
use the Lenovo Caresm Rescue and Recoveryprogram to create product  
recovery disks, back up data, recover software, and restore the entire contents of  
your hard disk to a previously saved state.  
information about the wide variety of helpful resources available from Lenovo.  
manually programming your modem.  
v Appendix B, “Notices,” on page 53 provides notices and trademark information.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
v
 
vi User Guide  
 
Chapter 1. Important safety information  
CAUTION:  
Before using this manual, it is important that you read and understand all the  
related safety information for this product. Refer to the Safety and Warranty Guide  
that you received with this product for the latest safety information. Reading  
and understanding this safety information reduces the risk of personal injury  
and or damage to your product.  
If you no longer have a copy of the Safety and Warranty Guide, you can obtain one  
online from the Lenovo Support Web site at:  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
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User Guide  
 
Chapter 2. Arranging your workspace  
To get the most from your computer, arrange both the equipment you use and  
your work area to suit your needs and the kind of work you do. Your comfort is of  
foremost importance, but light sources, air circulation, and the location of electrical  
outlets can also affect the way you arrange your workspace.  
Comfort  
Although no single working position is ideal for everyone, here are a few  
guidelines to help you find a position that suits you best.  
Sitting in the same position for a long time can cause fatigue. The backrest and  
seat of your chair should adjust independently and provide good support. The seat  
should have a curved front to relieve pressure on the thighs. Adjust the seat so  
that your thighs are parallel to the floor and your feet are either flat on the floor or  
on a footrest.  
When using the keyboard, keep your forearms parallel to the floor and your wrists  
in a comfortable position. Use a light touch on the keyboard and your hands and  
fingers relaxed. Change the angle of the keyboard for maximum comfort by  
adjusting the position of the keyboard feet.  
Viewing Distance  
Lower  
Back  
Support  
Seat  
Height  
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place  
the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.),  
and position it so you can view it without having to twist your body. Also,  
position other equipment you use regularly, such as the telephone or a mouse,  
within easy reach.  
Glare and lighting  
Position the monitor to minimize glare and reflections from overhead lights,  
windows, and other light sources. Reflected light from shiny surfaces can cause  
annoying reflections on your monitor screen. Place the monitor at right angles to  
windows and other light sources, when possible. Reduce overhead lighting, if  
necessary, by turning off lights or using lower wattage bulbs. If you install the  
monitor near a window, use curtains or blinds to block the sunlight. You can adjust  
the brightness and contrast controls on the monitor as the room lighting changes  
throughout the day.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
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Where it is impossible to avoid reflections or to adjust the lighting, an antiglare  
filter placed over the screen might be helpful. However, these filters might affect  
the clarity of the image on the screen; try them only after you have exhausted  
other methods of reducing glare.  
Dust buildup compounds problems associated with glare. Remember to clean your  
monitor screen periodically using a soft cloth moistened with a nonabrasive liquid  
glass cleaner.  
Air circulation  
Your computer and monitor produce heat. The computer has a fan that pulls in  
fresh air and forces out hot air. The monitor lets hot air escape through vents.  
Blocking the air vents can cause overheating, which might result in a malfunction  
or damage. Place the computer and monitor so that nothing blocks the air vents;  
usually, 51 mm (2 in.) of air space is sufficient. Also, make sure the vented air is  
not blowing on someone else.  
Electrical outlets and cable lengths  
The location of electrical outlets, the length of power cords and cables that connect  
to the monitor, printer, and other devices might determine the final placement of  
your computer.  
When arranging your workspace:  
v Avoid the use of extension cords. When possible, plug the computer power cord  
directly into an electrical outlet.  
v Keep power cords and cables neatly routed away from walkways and other  
areas where they might get kicked accidentally.  
For more information about power cords, refer to the Safety and Warranty Guide  
that was provided with your computer.  
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User Guide  
 
 
Chapter 3. Setting up your computer  
Read and understand the Safety and Warranty Guide before you set up your  
computer. Reading and understanding the safety information reduces the risk of  
personal injury and or damage to your product.  
Set up your computer in the best possible work area that suits your needs and  
Installing the vertical stand on some models  
A vertical stand can be used to place your computer in the vertical position. If  
your computer comes with a vertical stand, do the following to install the stand:  
1. Position your computer in the vertical position with the air vents facing  
downward.  
2. Align the tab on the vertical stand with the notch on the computer as shown.  
3. Pivot the vertical stand towards the front of the computer until it snaps into  
position.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
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4. Carefully, position the computer with the air vents facing upward so that the  
computer sits on the vertical stand.  
Connecting your computer  
Use the following information when connecting your computer. Look for the small  
connector icons on the back of your computer.  
Important  
Setting the voltage-selection switch incorrectly can cause permanent damage  
to the computer.  
If you are not sure of the voltage provided at your electrical outlet, contact  
your local electric company or refer to official Web sites or other literature for  
travelers to the country or region where you are located.  
Note: Your computer might not have all of the switches or connectors described in  
this section.  
If your computer cables and connector panel have color-coded connectors, match  
the color of the cable end with the color of the connector. For example, match a  
blue cable end with a blue connector or a red cable end with a red connector.  
1. Some models are equipped with a voltage-selection switch located near the  
power-cord connection point on the computer.  
If your computer has a voltage-selection switch, ensure that you set the  
voltage-selection switch to match the voltage available at your electrical outlet.  
If necessary, use a ballpoint pen to slide the switch to a different position.  
v If the voltage supply range in your local country or region is 100–127 V ac,  
set the switch to 115 V.  
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User Guide  
 
 
v If the voltage supply range in your local country or region is 200–240 V ac,  
set the switch to 230 V.  
115  
2. Connect the keyboard cable to the appropriate keyboard connector, either the  
standard keyboard connector ꢀ1ꢁ or the Universal Serial Bus (USB) connector  
ꢀ2ꢁ.  
3. Connect the mouse cable to the appropriate keyboard connector, either the  
standard mouse connector ꢀ1ꢁ or the USB connector ꢀ2ꢁ.  
Chapter 3. Setting up your computer  
7
 
4. Connect the monitor cable to the monitor connector on the computer.  
v If you have a Video Graphics Array (VGA) Standard monitor, connect the  
cable to the connector as shown.  
Note: If your model has two monitor connectors, be sure to use the  
connector on the graphics adapter.  
v If you have a digital video interface (DVI) monitor, your computer must  
have an adapter installed that supports the DVI monitor. Connect the cable  
to the connector as shown.  
5. If you have a modem, connect the modem using the following information.  
PHONE  
PHONE  
PHON
LINE  
E
N
O
H
P
LINE  
LINE  
E
IN  
L
ꢀ1ꢁ  
ꢀ2ꢁ  
This illustration shows the two connections on the back of the computer that are  
needed to set up your modem.  
In the United States and other countries or regions that use the RJ-11 telephone  
outlet, attach one end of the telephone cable to the telephone and the other end to  
the telephone connector on the back of the computer. Attach one end of the modem  
cable to the modem connector on the back of the computer and the other end to the  
telephone outlet.  
ꢀ3ꢁ  
In countries or regions that do not use RJ-11 telephone outlets, a splitter or converter  
is required to attach the cables to the telephone outlet, as shown at the top of the  
illustration. You also can use the splitter or converter without the telephone, as  
shown at the bottom of the illustration.  
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User Guide  
 
6. If you have audio devices, attach them using the following instructions. For  
more information about speakers, see steps 7 and 8.  
ꢀ1ꢁ Audio line-in  
ꢀ2ꢁ Audio line-out  
ꢀ3ꢁ Microphone  
ꢀ4ꢁ Headphone  
This connector receives audio signals from an external audio device,  
such as a stereo system.  
This connector sends audio signals from the computer to external  
devices, such as powered stereo speakers.  
Use this connector to attach a microphone to your computer when  
you want to record sound or if you use speech-recognition software.  
Use this connector to attach headphones to your computer when you  
want to listen to music or other sounds without disturbing anyone.  
This connector might be located on the front of the computer.  
7. If you have powered speakers with an ac adapter:  
a. Connect the cable that runs between the speakers, if necessary. On some  
speakers, this cable is permanently attached.  
b. Connect the ac adapter cable to the speaker.  
c. Connect the speakers to the computer.  
d. Connect the ac adapter to the ac power source.  
8. If you have unpowered speakers with no ac adapter:  
a. Connect the cable that runs between the speakers, if necessary. On some  
speakers, this cable is permanently attached.  
b. Connect the speakers to the computer.  
Chapter 3. Setting up your computer  
9
 
 
9. Connect any additional devices that you have. Your computer might not have  
all connectors that are shown.  
1394  
1394  
ꢀ1ꢁ USB  
Use this connector to attach a device that requires a USB connection,  
such as a keyboard, mouse, scanner, printer, or personal digital  
assistant (PDA).  
ꢀ2ꢁ Serial  
Use this connector to attach an external modem, serial printer, or  
other device that uses a 9-pin serial connector.  
Use this connector to attach a television set that has an S-Video  
connector. This connector is present on some high-performance video  
adapters.  
ꢀ3ꢁ S-video  
ꢀ4ꢁ Parallel  
Use this connector to attach a parallel printer or any other device that  
requires a 25-pin parallel connection.  
ꢀ5ꢁ Ethernet  
Use this connector to attach the computer to an Ethernet-type local  
area network or to a cable modem.  
Important: To operate the computer within FCC limits when it is  
connected to an Ethernet network, use a Category 5 Ethernet cable.  
Use this connector to attach a joystick, gamepad, or a musical  
instrument digital interface (MIDI) device such as a MIDI keyboard.  
This connector is sometimes called Firewire because it transmits data  
rapidly. There are two types of IEEE 1394 connectors: the 4-pin and  
the 6-pin. IEEE 1394 offers connection to several types of consumer  
electronics, including digital audio devices and scanners.  
ꢀ6ꢁ MIDI/joystick  
ꢀ7ꢁ IEEE 1394  
10. Connect the power cords to properly grounded electrical outlets.  
Note: For more information about connectors, refer to the Access Help online help  
system. See “Access Help” on page 42 for instructions on how to open the  
online help system.  
10 User Guide  
 
Turning on computer power  
Turn on the monitor and other external devices first, and then turn on the  
computer. When the power-on self-test (POST) is finished, the logo window closes.  
If your computer has preinstalled software, the software installation program  
starts.  
If you experience any problems during startup, see Chapter 7, “Troubleshooting  
information, help, and service,” on page 41. You can get help and information by  
telephone through the Customer Support Center. Refer to the safety and warranty  
information that is provided with your computer for the Service and Support  
worldwide telephone list.  
Finishing the software installation  
Important  
Read the license agreements carefully before using the programs on this  
computer. These agreements detail your rights, obligations, and warranties for  
the software on this computer. By using these programs, you accept the terms  
of the agreements. If you do not accept the agreements, do not use the  
programs. Instead, promptly return the entire computer for a full refund.  
The first time you start your computer, follow the instructions on the screen to  
complete the software installation. If you do not complete the software installation  
the first time the computer is turned on, unpredictable results might occur. When  
the installation is complete, refer to the Access Help online help system to learn  
more about your computer. See “Access Help” on page 42 for instructions on how  
to open the online help system.  
Note: Some models might have a multilingual version of Microsoft® Windows®  
operating system preinstalled. If your computer has the multilingual  
version, you will be prompted to choose a language during the installation  
process. After installation, the language version can be changed through the  
Windows Control Panel.  
Completing important tasks  
After you have set up your computer, perform the following tasks, which will save  
you time and trouble later:  
v Create rescue media, and either diagnostic diskettes or a diagnostic CD image.  
Diagnostic programs are used to test hardware components of your computer  
and report operating-system-controlled settings that can cause hardware failures.  
Making rescue media and diagnostic diskettes or a diagnostic CD image ahead  
of time assures that you will be able to run diagnostics if the Rescue and  
Recovery workspace becomes inaccessible. For more information, see “PC-Doctor  
v Record your computer machine type, model, and serial number. If you need  
service or technical support, you will probably be asked for this information. For  
further information, refer to the safety and warranty information that is  
provided with your computer.  
Chapter 3. Setting up your computer 11  
 
 
Updating your operating system  
Microsoft makes updates available for various operating systems through the  
Microsoft Windows Update Web site. The Web site automatically determines what  
Windows updates are available for your specific computer and lists those updates  
only. Updates could include security fixes, new versions of Windows components  
(such as media player), fixes to other portions of the Windows operating system,  
or enhancements.  
For more information about updating your operating system, refer to the Access  
Help online help system . See “Access Help” on page 42 for instructions on how to  
open the online help system.  
Installing other operating systems  
If you install your own operating system, follow the instructions that come with  
your operating system CDs or diskettes. Remember to install all device drivers  
after you install your operating system. Installation instructions are usually  
provided with the device drivers.  
Updating your antivirus software  
Your computer comes with antivirus software you can use to detect and eliminate  
viruses. Lenovo provides a full version of antivirus software on your hard disk  
with a free 90-day subscription. After 90 days, you must get a new virus definition.  
For more information about updating your antivirus software, refer to the Access  
Help online help system . See “Access Help” on page 42 for instructions on how to  
open the online help system.  
Shutting down the computer  
When you turn off your computer, always follow the shutdown procedure for your  
operating system. This prevents the loss of unsaved data or damage to your  
software programs. To shut down the Microsoft Windows operating system, open  
the Start menu from the Windows desktop, click Shut Down. Select Shut Down  
from the drop down menu and click OK.  
12 User Guide  
 
 
Features  
This section provides an overview of the computer features and preinstalled  
software.  
System information  
The following information covers a variety of models. For information for  
your specific model, use the Setup Utility. See Chapter 5, “Using the Setup  
Microprocessor  
v AMD Athlon64  
v AMD Sempron™  
v Intel® Pentium® 4 processor with HyperThreading Technology  
v Intel Pentium D processor  
v Intel Celeron® processor  
v Intel Celeron D processor  
v Intel Core2 Duo processor  
v Internal cache (size varies by model type)  
Memory  
v Support for two double data rate 2 dual inline memory modules (DDR2 DIMMs)  
(some models)  
v Support for four DDR2 DIMMs (some models)  
v Flash memory for system programs (varies by model type)  
Internal drives  
v 3.5-inch, half-inch (slim) diskette drive (some models)  
v Serial Advanced Technology Attachment (SATA) internal hard disk drive  
v Optical drive (some models)  
Video subsystem  
v An integrated graphics controller for a Video Graphics Array (VGA) monitor  
v A peripheral component interconnect (PCI) Express x16 video adapter connector  
on the system board  
Audio subsystem  
v HD with ADI 1988A Audio Codec (some models)  
v HD with ALC 888 Audio Codec (some models)  
v Microphone and line out/headphone connectors on the front panel  
v Microphone, line in, and line out/headphone connectors on the rear panel (some  
models)  
v Microphone, line in, line out/headphone, Back surround, C/LFE and SPDIF-out  
connectors on the rear panel (some models)  
v Mono internal speaker (some models)  
Connectivity  
v 10/100 Mbps integrated Ethernet controller (some models)  
Chapter 3. Setting up your computer 13  
 
 
v 10/100/1000 Mbps integrated Ethernet controller (some models)  
v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models)  
System management features  
v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol  
(DHCP)  
v Wake on LAN®  
v Wake on Ring (in the Setup Utility program, this feature is called Serial Port  
Ring Detect for an external modem)  
v Remote Administration  
v Automatic power-on startup  
v System Management (SM) BIOS and SM software  
v Ability to store power-on self-test (POST) hardware test results  
Input/output features  
v 25-pin Extended Capabilities Port (ECP)/Extended Parallel Port (EPP)  
v 9-pin serial connector  
v Six USB connectors (two on front panel and four on rear panel)  
v Standard mouse connector  
v Standard keyboard connector  
v Ethernet connector  
v VGA monitor connector  
v Three audio connectors (microphone, line in, and line out/headphone) on rear  
panel (some models)  
v Six audio connectors (microphone, line in, and line out/headphone, back  
surround, C/LFE and SPDIF-out) on the rear panel (some models)  
v Two audio connectors (microphone and line out/headphone) on front panel  
v Two audio connectors (microphone and line out/headphone) on front panel  
Expansion  
v Three drive bays (some models)  
v Five drive bays (some models)  
v One 32-bit PCI adapter connector (some models)  
v Two 32-bit PCI adapter connectors (some models)  
v One PCI Express x1 adapter connector (some models)  
v Two PCI express x1 adapter connectors (some models)  
v One low-profile PCI Express x16 graphics adapter connector (some models)  
Power  
v 310 Watt power supply with manual voltage selection switch (some models)  
v 220 Watt power supply with manual voltage selection switch (used on some  
models)  
v 280 Watt power supply with manual voltage selection switch (used on some  
models)  
v Automatic 50/60 Hz input frequency switching  
v Advanced Configuration and Power Interface (ACPI) support  
Security features  
14 User Guide  
 
 
v User and administrator passwords for BIOS access  
v Support for the addition of an integrated cable lock (Kensington lock)  
v Startup sequence control  
v Startup without diskette drive, keyboard, or mouse  
v Unattended start mode  
v Diskette and hard disk I/O control  
v Serial and parallel port I/O control  
v Security profile by device  
Preinstalled software  
Your computer might come with preinstalled software. If it does, an operating  
system, device drivers to support built-in features, and other support programs are  
included.  
Operating systems, preinstalled (varies by model)  
Note: Not all countries or regions have these operating systems.  
v Microsoft Windows XP Home  
v Microsoft Windows XP Professional  
v Microsoft Windows Vista™  
Operating systems, certified or tested for compatibility1 (varies by model)  
Linux®  
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.  
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this  
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or  
tested for compatibility, check the Web site of the operating system vendor.  
Chapter 3. Setting up your computer 15  
 
Specifications  
This section lists the physical specifications for machine types 7816, 7817, 7818,  
7819, 9686, 9687, 9688, 9689, 9690, and 9691.  
Dimensions  
Height: 410 mm (16.14 in.)  
Width: 175 mm (6.9 in.)  
Depth: 424 mm (16.7 in.)  
Weight  
Minimum configuration: 8.17 kg (18 lb)  
Maximum configuration: 10.21 kg (22.5 lb)  
Environment  
Air temperature:  
Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F)  
Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.6°F)  
Non-operating: 10° to 60°C (50° to 140°F)  
Humidity:  
Operating: 10% to 80%  
Non-operating: 10% to 90%  
Transit: 10% to 90%  
Maximum altitude: 7000 ft (2133.6 m)  
Electrical input: Some models have a switchable power supply that supports both low and high input voltage  
ranges. Some models do not have a switch and support only a low or high input voltage range. For additional  
information refer to your Safety and Warranty Guide.  
Input voltage:  
Low range:  
Minimum: 100 V ac  
Maximum: 127 V ac  
Input frequency: 50/60 Hz  
Voltage switch setting: 115 V ac (some models)  
High range:  
Minimum: 200 V ac  
Maximum: 240 V ac  
Input frequency: 50/60 Hz  
Voltage switch setting: 230 V ac (some models)  
Input kilovolt-amperes (kVA) (approximate):  
Minimum configuration as shipped: 0.10 kVA  
Maximum configuration: 0.31 kVA  
16 User Guide  
 
 
This section lists the physical specifications for machine types 7812, 7813, 7814,  
7815, 9680, 9681, 9682, 9683, 9684, and 9685.  
Dimensions  
Width: 331 mm (13.03 in.)  
Height: 105 mm (4.13 in.)  
Depth: 405 mm (15.94 in.)  
Weight  
Minimum configuration as shipped: 8.2 kg (18 lbs)  
Maximum configuration: 10.4 kg (23 lbs)  
Environment  
Air temperature:  
Operating at 0 - 3000 ft (914.4 m): 10° to 35°C (50° to 95°F)  
Operating at 3000 ft - 7000 ft (2134 m): 10° to 32°C (50° to 89.6°F)  
Non-operating: 10° to 60°C (50° to 140°F)  
Humidity:  
Operating: 10% to 80%  
Non-operating: 10% to 90%  
Transit: 10% to 90%  
Maximum altitude: 7000 ft (2133.6 m)  
Electrical input: Some models have a switchable power supply that supports both low and high input voltage  
ranges. Some models do not have a switch and support only a low or high input voltage range. For additional  
information refer to your Safety and Warranty Guide.  
Input voltage:  
Low range:  
Minimum: 100 V ac  
Maximum: 127 V ac  
Input frequency: 50/60 Hz  
Voltage switch setting: 115 V ac (some models)  
High range:  
Minimum: 200 V ac  
Maximum: 240V ac  
Input frequency: 50/60 Hz  
Voltage switch setting: 230 V ac (some models)  
Input kilovolt-amperes (kVA) (approximate):  
Minimum configuration as shipped: 0.09 kVA  
Maximum configuration: 0.27 kVA  
Chapter 3. Setting up your computer 17  
 
 
18 User Guide  
 
Chapter 4. Software overview  
The computer is manufactured with a preloaded operating system and several  
preloaded applications.  
The operating systems available are:  
v Windows Vista  
v Windows XP  
Software provided with your Windows operating system  
This section describes the Windows applications included with this product.  
Software provided by Lenovo  
The following software applications are provided by Lenovo to help you improve  
productivity and reduce the cost associated with maintaining your computer.  
Software provided with your computer may vary depending on your model.  
Lenovo Care  
Lenovo Care guides you to a host of information and tools to help you set up,  
understand, maintain and enhance your computer.  
Rescue and Recovery  
The Rescue and Recovery program is a one button recovery and restore solution  
that includes a set of self recovery tools to help users diagnose, get help, and  
recover from system crashes quickly, even if the primary operating system will not  
boot.  
System Update  
System Update is a software program that helps you keep the software on your  
system current, by downloading and installing software packages (applications,  
device drivers, BIOS flashes and other updates). Some examples of software that  
you would like to keep updated are programs provided by Lenovo(TM), such as  
the Rescue and Recovery(R) program and the Productivity Center program.  
System Migration Assistant  
System Migration Assistant (SMA) is a software tool that enables system  
administrators and individual users to migrate a work environment from one  
computer to another.  
PC Doctor for WINPE, PC Doctor for Windows  
This diagnostic program is preinstalled from the factory on your hard disk.  
PC-Doctor for Windows works through the Windows operating system to diagnose  
hardware problems and report operating-system-controlled settings that can cause  
hardware failures.  
Adobe Acrobat Reader  
Adobe Acrobat Reader is a tool used to view, print, and search, PDF documents.  
See “Online Books folder” on page 41 for more information about accessing the  
online books and the Lenovo Web site.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
19  
 
20 User Guide  
 
Chapter 5. Using the Setup Utility  
The Setup Utility program is used to view and change the configuration settings of  
your computer, regardless of which operating system you are using. However, the  
operating-system settings might override any similar settings in the Setup Utility  
program.  
Starting the Setup Utility program  
To start the Setup Utility program, do the following:  
1. If your computer is already on when you start this procedure, shut down the  
operating system and turn off the computer.  
2. Press and hold the F1 key then turn on the computer. When you hear multiple  
beeps, release the F1 key.  
Notes:  
a. If you are using a USB keyboard and the Setup Utility program does not  
display using this method, repeatedly press and release the F1 key rather  
than leaving it pressed when turning on the computer.  
b. If a user password or an administrator password has been set, the Setup  
Utility program menu is not displayed until you type your password. For  
more information, see “Using passwords.”  
The Setup Utility might start automatically when POST detects that hardware has  
been removed or new hardware has been installed in your computer.  
Viewing and changing settings  
The Setup Utility program menu lists items that identify system configuration  
topics. To view or change settings, see “Starting the Setup Utility program.”  
When working with the Setup Utility program menu, you must use the keyboard.  
The keys used to perform various tasks are displayed at the bottom of each screen.  
Using passwords  
By using the Setup Utility program, you can set passwords to prevent  
unauthorized persons from gaining access to your computer and data. See  
“Starting the Setup Utility program.” The following types of passwords are  
available:  
v User Password  
v Administrator Password  
You do not have to set any passwords to use your computer. However, if you  
decide to set any passwords, read the following sections.  
Password considerations  
A password can be any combination of up to twelve characters (a-z and 0-9) and  
symbols. For security reasons, it is a good idea to use a strong password that  
cannot be easily compromised. Passwords should adhere to the following rules:  
v Have at least eight characters in length  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
21  
 
 
v Contain at least one alphabetic character, one numeric character, and one symbol  
v Contain at least one of the following symbols: , . / ` ; ' []  
v You can also use the space bar  
v Setup Utility program and hard disk drive passwords are not case sensitive  
v Not be your name or your user name  
v Not be a common word or a common name  
v Be significantly different from your previous password  
User Password  
When a User Password is set, the computer cannot be used until a valid password  
is typed from the keyboard.  
Administrator Password  
When an Administrator Password is set, it deters unauthorized persons from  
changing configuration settings. If you are responsible for maintaining the settings  
of several computers, you might want to set an Administrator Password.  
After you set an Administrator Password, a password prompt is displayed each  
time you try to access the Setup Utility program.  
If both the user and administrator passwords are set, you can type either  
password. However, to change any configuration settings, you must use your  
administrator password.  
Setting, changing, and deleting a password  
To set, change, or delete a password, do the following:  
Note: A password can be any combination of up to twelve characters (A- Z, a-z,  
and 0-9). For more information, see “Password considerations” on page 21.  
1. Start the Setup Utility program (see Chapter 5, “Using the Setup Utility,” on  
2. From the Setup Utility program menu, select Security.  
3. Select Set Passwords. Read the information displayed on the right side of the  
screen.  
Using Security Profile by Device  
Security Profile by Device is used to enable or disable user access to the following  
devices:  
IDE controller  
When this feature is set to Disable, all devices connected to the  
IDE controller (such as hard disk drives or the CD-ROM drive)  
are disabled and will not be displayed in the system  
configuration.  
Diskette Drive Access  
When this feature is set to Disable, the diskette drive cannot be  
accessed.  
To set Security Profile by Device, do the following:  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on  
2. From the Setup Utility program menu, select Security.  
22 User Guide  
 
 
3. Select Security Profile by Device.  
4. Select the desired devices and settings and press Enter.  
5. Return to the Setup Utility program menu and select Exit and then Save  
Settings or Save and exit the Setup Utility.  
Note: If you do not want to save the settings, select Exit the Setup Utility  
without saving.  
Selecting a startup device  
If your computer does not start up (boot) from a device such as the CD-ROM,  
diskette, or hard disk as expected, use one of the following procedures to select a  
startup device.  
Selecting a temporary startup device  
Use this procedure to startup from any boot device.  
Note: Not all CDs, hard disks, and diskettes are bootable.  
1. Turn off your computer.  
2. Press and hold the F12 key then turn on the computer. When the Startup  
Device Menu appears, release the F12 key.  
Note: If you are using a USB keyboard and the Startup Device Menu does not  
display using this method, repeatedly press and release the F12 key  
rather than leaving it pressed when turning on the computer.  
3. Select the desired startup device from the Startup Device Menu and press Enter  
to begin.  
Note: Selecting a startup device from the Startup Device menu does not  
permanently change the startup sequence.  
Selecting or changing the startup device sequence  
To view or permanently change the configured startup device sequence, do the  
following:  
1. Start the Setup Utility program (see “Starting the Setup Utility program” on  
2. Select Startup.  
3. Select Startup Sequence. See the information displayed on the right side of the  
screen.  
4. Select the devices for the Primary Startup Sequence, the Automatic Startup  
Sequence, and the Error Startup Sequence.  
5. Select Exit from the Setup Utility menu and then Save Settings or Save and  
exit the Setup Utility.  
If you have changed these settings and want to return to the default settings, select  
Load Default Settings on the Exit menu.  
Chapter 5. Using the Setup Utility 23  
 
 
Advanced settings  
On some computer models the Advanced settings menu includes a setting to  
Enable/Disable HyperThreading. This feature works only with  
HyperThreading-aware operating systems, such as Microsoft Windows XP. The  
default setting for HyperThreading is Enabled. However, if you select Set Defaults  
and are using an operating system other than Windows XP, your computer  
performance might be degraded. Therefore, you should always set  
HyperThreading to Disabled unless you are sure your operating system supports  
HyperThreading.  
Exiting from the Setup Utility program  
After you finish viewing or changing settings, press Esc to return to the Setup  
Utility program menu (you might have to press Esc several times). If you want to  
save the new settings, select Save Settings or Save and exit the Setup Utility.  
Otherwise, your changes will not be saved.  
24 User Guide  
 
 
Chapter 6. Updating system programs  
This chapter contains information about updating POST/BIOS and how to recover  
from a POST/BIOS update failure.  
Using system programs  
System programs are the basic layer of software built into your computer. They  
include the power-on self-test (POST), the basic input/output system (BIOS) code,  
and the Setup Utility program. POST is a set of tests and procedures that is  
performed each time you turn on your computer. BIOS is a layer of software that  
translates instructions from other layers of software into electrical signals that the  
computer hardware can execute. You can use the Setup Utility program to view  
and change the configuration and setup of your computer.  
Your computer system board has a module called electrically erasable  
programmable read-only memory (EEPROM, also referred to as flash memory).  
You can easily update POST, BIOS, and the Setup Utility program by starting your  
computer using a flash update diskette or by running a special update program  
from your operating system.  
Lenovo might make changes and enhancements to the POST/BIOS. When updates  
are released, they are available as downloadable files on the Lenovo Web site at  
available in a .txt file that is included with the update files. For most models, you  
can download either an update program to create a system-program-update (flash)  
diskette or an update program that can be run from the operating system.  
Note: You can download a self starting bootable CD image (known as an .iso  
systems without a diskette drive.  
Updating (flashing) BIOS from a CD-ROM or diskette  
This section describes how to update (flash) the BIOS using a diskette or CD-ROM.  
System program updates are available at  
1. To update (flash) the BIOS:  
v From a CD-ROM, make sure the computer is turned on. Insert the CD-ROM  
into the optical drive. The update begins.  
v From a diskette, make sure the computer is turned off and insert a system  
program update (flash diskette). Then turn the computer on. The update  
begins.  
2. When you are prompted to select a language, press the number on your  
keyboard that corresponds to the language and then press Enter.  
3. When prompted to change the serial number, press Y.  
4. Type in the seven character serial number of your computer and then press  
Enter.  
5. When prompted to change the machine type/model, press Y.  
6. Type in the seven character machine type/model of your computer and then  
press Enter.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
25  
 
 
7. Follow the instructions on the screen to complete the update.  
Updating (flashing) BIOS from your operating system  
Note: Due to the constant improvements made to the Web site, Web page content  
(including the links referenced in the following procedure) is subject to  
change.  
and press Enter.  
2. Locate the Downloadable files for your machine type as follows:  
a. Under Use Quick path, type your machine type and click Go.  
b. Click Continue.  
c. Click Downloads and drivers.  
d. Under the BIOS category, click the Flash BIOS update.  
e. Click the .txt file that contains the installation instructions for the flash BIOS  
update (flash from the operating system version).  
3. Print these instructions. This is very important since they are not on the screen  
after the download begins.  
4. From your browser, click Back to return to the list of files. Carefully follow the  
printed instructions to download, extract, and install the update.  
26 User Guide  
 
 
Chapter 7. Troubleshooting and diagnostics  
This chapter describes some basic troubleshooting and diagnostic programs. If your  
computer problem is not described here, see Chapter 9, “Getting information, help,  
and service,” on page 41 for additional troubleshooting resources.  
Basic troubleshooting  
The following table provides information to help you troubleshoot your computer  
problem.  
Symptom  
Action  
The computer does not start  
when you press the power  
button.  
Verify that:  
v The power cord is plugged into the rear of the computer and into a working  
electrical outlet.  
v If your computer has a secondary power switch on the back of the computer,  
make sure that it is switched on.  
v The power indicator on the front of the computer is on.  
v The voltage is set to the correct setting for your country.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The monitor screen is blank.  
Verify that:  
v The monitor cable is securely attached to the rear of the monitor and to the  
rear of the computer.  
v The monitor power cord is plugged into the monitor and into a working  
electrical outlet.  
v The monitor is turned on and the brightness and contrast controls are set  
correctly.  
v The voltage is set to the correct setting for your country.  
v The monitor signal cable is securely connected to the monitor and to the  
monitor connector on the computer.  
Note: If your computer has two monitor connectors, verify that your monitor is  
connected to the option connector rather than the one in the rear of the system  
board. For more information, see “Connecting your computer” on page 6.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The keyboard does not work.  
The computer does not respond  
to the keyboard.  
Verify that:  
v The computer is turned on.  
v The monitor is turned on and the brightness and contrast controls are set  
correctly.  
v The keyboard is securely connected to the keyboard connector on the  
computer.  
v No keys are stuck.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
27  
 
Symptom  
Action  
The USB Keyboard does not  
work.  
Verify that:  
v The computer is turned on.  
v The keyboard is securely connected to a USB connector on the front or rear of  
the computer.  
v No keys are stuck.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The mouse does not work. The  
computer does not respond to  
the mouse.  
Verify that:  
v The computer is turned on.  
v The mouse is securely connected to the mouse connector on the computer.  
v The mouse is clean. Refer to “Cleaning the mouse” on page 31 for further  
information.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The operating system will not  
start.  
Verify that:  
v There is no diskette in the diskette drive.  
v The startup sequence includes the device where the operating system resides.  
Usually, the operating system is on the hard disk. For more information, see  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The computer beeps multiple  
times before the operating  
system starts.  
Verify that no keys are stuck down.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
Diagnostic programs  
Diagnostic programs are used to test hardware components of your computer and  
report operating-system-controlled settings that can cause hardware failures. There  
are two diagnostic programs preinstalled on your computer to help you diagnose  
problems:  
v PC-Doctor for Windows (used when diagnosing problems while running the  
Windows operating system)  
v PC-Doctor for DOS or PC-Doctor for Windows PE, depending on your machine  
type and model (used when your Windows operating system will not start)  
Notes:  
1. You can download the latest version of the PC-Doctor for Windows or  
PC-Doctor for DOS diagnostic programs from  
Quick Path field and click Go to find the downloadable files that are specific to  
your computer.  
2. If you are unable to isolate and repair the problem yourself by running the  
applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file  
28 User Guide  
 
 
display. You will need to have all problem-related log files available when you  
speak to a Lenovo technical support representative.  
PC-Doctor for Windows  
PC-Doctor for Windows is a diagnostic program that works through the Windows  
operating system. This diagnostic program enables you to view symptoms and  
solutions for computer problems, access the Lenovo troubleshooting center, update  
system drivers, and review system information.  
To run PC-Doctor for Windows, open the Start menu from the Windows desktop,  
select All Programs, select PC-Doctor for Windows, and click PC-Doctor for  
Windows. Follow the instructions on the screen. For additional information about  
running the diagnostic program, refer to the PC-Doctor for Windows help system.  
If you still suspect a problem after PC-Doctor for Windows runs successfully, run  
PC-Doctor for DOS or PC- Doctor for Windows PE to help you diagnose your  
computer problem.  
PC-Doctor for DOS  
Depending upon your machine type and model, you have either PC- Doctor for  
DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for  
DOS diagnostic program is part of the Rescue and Recovery workspace and runs  
independently of the Windows operating system. Use PC-Doctor for DOS, if you  
are unable to start the Windows operating system or if PC-Doctor for Windows has  
not been successful in isolating a possible problem. You can run PC-Doctor for  
DOS from a diagnostic CD image or diagnostic diskettes that you create. You can  
also run PC-Doctor for DOS from the Rescue and Recovery workspace.  
Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you  
are unable to run PC-Doctor for DOS from the Rescue and Recovery  
workspace.  
Creating a diagnostic CD image  
To create a diagnostic CD image, download a self-starting bootable CD image  
(known as an .iso image) of the diagnostic program from  
the CD using any CD burning software.  
If your computer does not have a CD burner or you do not have Internet access,  
Creating diagnostic diskettes  
To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic  
diskettes.  
If you do not have Internet access, create the diagnostic diskettes using the  
following procedure:  
Note: You will need a diskette drive on your computer or a USB diskette drive to  
complete this procedure.  
1. Shut down the operating system and turn off the computer.  
2. If you are using a USB diskette drive, plug it into the computer.  
3. Repeatedly press and release the F11 key as you turn on the computer.  
Chapter 7. Troubleshooting and diagnostics 29  
 
 
4. When you hear beeps or see a logo screen, stop pressing the F11 key. The  
Rescue and Recovery workspace opens.  
Note: For some models, press the Esc key to enter Rescue and Recovery.  
5. From the Rescue and Recovery workspace, select Create diagnostic disks.  
6. Follow the instructions on the screen.  
7. When prompted, insert a blank, formatted diskette into the diskette drive and  
continue to follow the instructions on the screen.  
8. When the operation is complete, remove the diskette and click Quit.  
9. Insert another blank, formatted diskette into the diskette drive and continue to  
follow the instructions on the screen.  
10. When the operation is complete, remove the diskette and click Quit.  
Running diagnostics from the CD or diskettes  
To run diagnostics from the diagnostic CD image or diagnostic diskettes that you  
created, use the following procedure:  
1. Make sure your computer is turned off.  
2. If you are running diagnostics from diskettes using a USB diskette drive, plug  
in the USB device.  
3. Insert the CD into the optical drive or the first diagnostic diskette into the  
diskette drive.  
4. Restart the computer.  
Note: If the diagnostic program does not start, the optical drive or diskette  
drive has not been set as a bootable device. See “Selecting a startup  
device” on page 23 for instructions on how to select or change the  
startup device.  
5. When the diagnostics program opens, follow the instructions on the screen.  
Note: If you are running diagnostics from a diskette, when prompted, remove  
the first diskette and insert the second diskette.  
6. When the program finishes, remove the CD or diskette from the drive.  
7. Select the diagnostic test you want to run. Press the F1 key for additional help.  
Running diagnostics from the Rescue and Recovery workspace  
To run diagnostics from the Rescue and Recovery workspace, use the following  
procedure:  
Note: If you did not create a diagnostic CD image or diagnostic diskettes, you can  
run the PC-Doctor for DOS diagnostic program from the Rescue and  
Recovery workspace.  
1. Shut down the operating system and turn off the computer.  
2. Repeatedly press and release the F11 key as you turn on the computer.  
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The  
Rescue and Recovery workspace opens.  
Note: For some models, press the Esc key to enter Rescue and Recovery.  
4. From the Rescue and Recovery workspace, select Diagnose hardware.  
5. Follow the prompts on the screen. The computer will reboot.  
6. When the computer restarts, the diagnostic program opens automatically. Select  
the diagnostic test you want to run. Press the F1 key for additional help.  
30 User Guide  
 
 
PC-Doctor for Windows PE  
Depending upon your machine type and model, you either have PC-Doctor for  
DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for  
Windows PE diagnostic program is part of the Rescue and Recovery workspace.  
Use PC-Doctor for Windows PE, if you are unable to start the Windows operating  
system or if PC-Doctor for Windows has not been successful in isolating a possible  
problem.  
Running diagnostics from the Rescue and Recovery workspace  
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue  
and Recovery workspace. To run diagnostics from the Rescue and Recovery  
workspace, use the following procedure:  
1. Shut down the operating system and turn off the computer.  
2. Repeatedly press and release the F11 key as you turn on the computer.  
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The  
Rescue and Recovery workspace opens.  
4. From the Rescue and Recovery workspace, select Diagnose hardware.  
5. The diagnostic program opens automatically. Select the diagnostic test you  
want to run. Press the F1 key for additional help.  
6. Follow the instructions on the screen.  
Note: Rescue media includes PC-Doctor for Windows PE. For more  
information about rescue media, see “Creating and using rescue media”  
Cleaning the mouse  
This section provides instructions on how to clean an optical or non-optical mouse.  
Optical mouse  
An optical mouse uses a light-emitting diode (LED) and an optical sensor to  
navigate the pointer. If the pointer on the screen does not move smoothly with the  
optical mouse, you might need to clean the mouse. To clean the optical mouse:  
1. Turn off your computer.  
2. Disconnect the mouse cable from the computer.  
3. Turn the mouse upside down to look at the lens.  
a. If there is a smudge on the lens, gently clean the area with a plain  
cotton-tipped swab.  
b. If there is debris in the lens, gently blow the debris away from the area.  
4. Check the surface on which you are using the mouse. If you have a very  
intricate picture or pattern beneath the mouse it may be difficult for the digital  
signal processor (DSP) to determine changes in the mouse position.  
5. Reconnect the mouse cable to the computer.  
6. Turn your computer back on.  
Non-optical mouse  
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the  
screen does not move smoothly with the mouse, you might need to clean the  
mouse. To clean the non-optical mouse:  
Chapter 7. Troubleshooting and diagnostics 31  
 
 
Note: The following illustration might be slightly different from your mouse.  
ꢀ1ꢁ Retainer ring  
ꢀ2ꢁ Ball  
ꢀ3ꢁ Plastic rollers  
ꢀ4ꢁ Ball cage  
To clean a mouse with a ball, follow the instructions below:  
1. Turn off your computer.  
2. Disconnect the mouse cable from the computer.  
3. Turn the mouse upside down. Twist the retainer ring ꢀ1ꢁ to the unlocked  
position to remove the ball.  
4. Place your hand over the retainer ring and ball ꢀ2ꢁ, and then turn the mouse  
right-side up, so that the retainer ring and ball fall out into your hand.  
5. Wash the ball in warm, soapy water then dry it with a clean cloth.  
6. Blow air carefully into the ball cage ꢀ4ꢁ to dislodge dust and lint.  
7. Look for a build up of dirt on the plastic rollers ꢀ3ꢁ inside the ball cage. This  
build up usually appears as a stripe running across the middle of the rollers.  
8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl  
(rubbing) alcohol. Turn the rollers with your finger and continue swabbing  
them until all the dirt is removed. Be sure the rollers are still centered in their  
channels after you clean them.  
9. Remove any fibers from the swab that might be remaining on the rollers.  
10. Replace the ball and the retainer ring. Twist the retainer ring to the locked  
position.  
11. Reconnect the mouse cable to the computer.  
12. Turn your computer back on.  
32 User Guide  
 
Chapter 8. Recovering software  
This chapter will help you become familiar with recovery solutions provided by  
Lenovo. This chapter explains how and when to use the following recovery  
methods:  
v Creating and using Product Recovery discs  
v Performing backup and recovery operations  
v Using the Rescue and Recovery workspace  
v Creating and using rescue media  
v Creating and using a Recovery Repair diskette  
v Recovering or installing device drivers  
v Setting a rescue device in the startup sequence  
v Solving recovery problems  
Refer to the Access Help online help system for additional information about the  
Rescue and Recovery program provided by Lenovo. For information on how to  
access the online help system, see “Access Help” on page 42.  
Note: There are a variety of methods to choose from when considering how to  
recover software in the event of a software or hardware-related problem.  
Some methods vary depending on the type of operating system you have.  
Creating and using the Product Recovery disc  
If your computer is equipped with a recordable CD or DVD drive, you can create a  
set of Product Recovery discs that enables you to restore the contents of the hard  
disk to the same state as when the computer was originally shipped from the  
factory. Product Recovery discs are useful if you transfer the computer to another  
area, sell the computer, recycle the computer, or as a last resort put the computer  
in an operational state after all other methods of recovery have failed. As a  
precautionary measure, it is important to create a set of Product Recovery discs as  
soon as possible.  
Note: The recovery operations you can perform using Product Recovery discs vary  
depending on the operating system from which they were created. Your  
Microsoft Windows license permits you to create only one set of Product  
Recovery discs, so it is important that you store the discs in a safe place  
after you make them.  
To create Product Recovery discs, do the following:  
1. From the Windows desktop, open the Start menu, select All Programs, select  
Lenovo Care, click Create Recovery Media.  
2. Follow the instructions on the screen.  
The following explains how Product Recovery discs are used on different operating  
systems:  
v Windows XP: Use Product Recovery discs to restore your computer to the  
original factory contents, perform a custom factory recovery, or to perform other  
rescue and recovery operations such as rescuing individual files.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
33  
 
v Windows Vista: Use Product Recovery discs to restore your computer to the  
original factory contents only.  
When using Product Recovery discs on Windows XP, you are given the option to  
enter the Rescue and Recovery workspace and choose from a variety of recovery  
operations. When using Product Recovery discs on Windows Vista, you are  
prompted to insert your Product Recovery discs and are guided through the  
process of restoring from original factory contents only.  
To use Product Recovery discs on Windows XP, do the following:  
Attention: When you restore the factory contents from the Product Recovery  
discs, all files currently on the hard disk will be deleted and replaced by the  
original factory contents. During the restore process, you will be given the  
opportunity to save one or more files currently on your hard disk drive to other  
media before any data is removed.  
1. Insert Product Recovery disc 1 into your CD or DVD drive.  
2. Restart your computer.  
3. After a short delay, the Rescue and Recovery workspace opens.  
Note: If the Rescue and Recovery workspace fails to open, you might not have  
your startup device (CD drive or DVD drive) set correctly in your BIOS  
startup sequence. For more information, see “Setting a rescue device in  
4. In the Rescue and Recovery menu, click Restore your system.  
5. Follow the instructions on the screen. Insert the appropriate Product Recovery  
disc when prompted.  
Note: After restoring your hard disk to the original factory content, you might  
have to reinstall some software or drivers. See “Using the Rescue and  
To use Product Recovery discs on Windows Vista, do the following:  
Attention: When you restore the factory contents from the Product Recovery  
discs, all files currently on the hard disk will be deleted and replaced by the  
original factory contents.  
1. Insert Product Recovery disc 1 into your CD or DVD drive.  
2. Restart your computer.  
3. Follow the instructions on the screen. Insert the appropriate Product Recovery  
disc when prompted.  
Note: After restoring your hard disk to the original factory content, you might  
have to reinstall some software or drivers. See “Using the Rescue and  
Performing backup and recovery operations  
The Rescue and Recovery program enables you to back up your complete hard  
disk contents including the operating system, data files, application programs, and  
personal settings. You can designate where the Rescue and Recovery program  
stores the backup:  
v On a protected area of your hard disk  
34 User Guide  
 
 
v On a second hard disk installed in your computer  
v On an externally attached USB hard disk  
v On a network drive  
v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this  
option)  
After you have backed up your hard disk, you can restore the complete contents of  
the hard disk, restore selected files only, or restore only the Windows operating  
system and applications.  
To perform a backup operation using the Rescue and Recovery program, do the  
following:  
1. From the Windows desktop, open the Start menu, select All Programs, click  
Lenovo Care, then click Rescue and Recovery. The Rescue and Recovery  
program opens.  
2. From the Rescue and Recovery main window, click Back up your hard drive  
select backup operation options.  
3. Follow the instructions on the screen.  
To perform a restore operation using the Rescue and Recovery program, do the  
following:  
1. From the Windows desktop, open the Start menu, select All Programs, click  
Lenovo Care, then click Rescue and Recovery. The Rescue and Recovery  
program opens.  
2. From the Rescue and Recovery main window, click Restore your system from  
a backup icon.  
3. Follow the instructions on the screen.  
For information about performing a restore operation from the Rescue and  
Using the Rescue and Recovery workspace  
The Rescue and Recovery(R) workspace provides an environment that runs  
independently of the Windows(R) operating system and is hidden from the  
Windows operating system. Because the Rescue and Recovery workspace is  
hidden, it is immune to most types of virus attacks and provides a safe place from  
which to perform rescue and recovery operations that might not be possible in the  
Windows environment. You can perform the following recovery operations from  
the Rescue and Recovery workspace:  
v Rescue files from your hard disk or from a backup: The Rescue and Recovery  
workspace enables you to locate files on your hard disk and transfer them to a  
network drive or other recordable media, such as a USB hard disk drive or a  
diskette. This solution is available, even if you did not back up your files or if  
changes were made to the files since your last backup operation. You also can  
rescue individual files from a Rescue and Recovery backup located on your local  
hard disk, a USB device, or a network drive.  
v Restore your hard disk from a Rescue and Recovery backup: When you  
perform a backup operation using the Rescue and Recovery program, you can  
perform restore operations from the Rescue and Recovery workspace, even if  
you cannot start the Windows operating system.  
v Restore your hard disk to the factory contents: The Rescue and Recovery  
workspace enables you to restore the complete contents of your hard disk to the  
Chapter 8. Recovering software 35  
 
 
same state as it was when originally shipped from the factory. If you have  
multiple partitions on your hard disk, you have the option to restore the factory  
contents to the C: partition and leave the other partitions intact. Because the  
Rescue and Recovery workspace operates independently from the Windows  
operating system, you can restore the factory contents even if you cannot start  
the Windows operating system.  
Notes:  
1. The method you use to restore to original factory contents varies depending on  
your operating system. If you are using Windows XP, then you can restore to  
original factory contents by accessing the Rescue and Recovery workspace  
using F11, using Rescue media or using Product Recovery discs. If you are  
using Windows Vista, then you can restore to original factory contents by  
accessing the Rescue and Recovery workspace using F11 or using Product  
Recovery discs.  
2. If you restore the hard disk from a Rescue and Recovery backup or restore the  
hard disk to the factory contents, all files on the primary hard disk partition  
(usually drive C) will be deleted in the recovery process. If possible, make  
copies of important files. If you are unable to start the Windows operating  
system, you can use the Rescue files feature in the Rescue and Recovery  
workspace to copy files from your hard disk to other media.  
To start the Rescue and Recovery workspace, do the following:  
1. Turn off your computer.  
2. Restart your computer.  
3. Repeatedly press and release the F11 key.  
4. When you hear beeps or see a logo screen, release the F11 key.  
5. If you set a Rescue and Recovery password, type your password when  
prompted. The Rescue and Recovery workspace opens after a short delay.  
Note: If the Rescue and Recovery workspace fails to open, see “Solving  
6. Do one of the of the following:  
v To rescue files from your hard disk or from a backup, click Rescue files;  
then, follow the instructions on the screen.  
v To restore your hard disk from a Rescue and Recovery backup or to restore  
your hard drive to the factory contents, click Restore your system; then,  
follow the instructions on the screen.  
v For information about other features of the Rescue and Recovery workspace,  
click Help.  
Notes:  
1. After restoring a hard disk to the original factory contents you might have to  
reinstall device drivers for some devices. See “Recovering or installing device  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If  
you need to recover or reinstall your Microsoft Office or Microsoft Works  
applications, you must use the Microsoft Office CD or Microsoft Works CD. These  
CDs are provided only with computers that come with Microsoft Office or  
Microsoft Works preinstalled.  
36 User Guide  
 
Creating and using rescue media  
Rescue media such as a CD or USB hard disk drive enables you to recover from  
failures that prevent you from gaining access to the Rescue and Recovery  
workspace on your hard disk.  
Note: The recovery operations you can perform using rescue media vary  
depending on the operating system. The rescue disc can be started in any  
type of CD or DVD. Rescue media also contains a PC-Doctor diagnostics  
program, which enables you to run diagnostics from the rescue media.  
To create rescue media, do the following:  
1. Open the Start menu from the Windows desktop, select All Programs, click  
Lenovo Care, then click Create Recovery Media.  
2. In the Rescue Media area, select the type of rescue media you want to create.  
You can create rescue media using a CD, USB hard drive, or a second internal  
hard disk drive.  
3. Click OK.  
4. Follow the instructions on the screen.  
The following list explains how Product Recovery discs are used on different  
operating systems:  
v Windows XP: Use Product Recovery discs to restore your computer to the  
original factory contents, perform a custom factory recovery, or to perform other  
rescue and recovery operations such as rescuing individual files.  
v Windows Vista: Use rescue media to perform all recovery operations except the  
ability to restore to the original factory contents and custom factory recovery.  
To use rescue media, do one of the following:  
v If your rescue media is on CDs or DVDs, insert the rescue disc and restart your  
computer.  
v If your rescue media is on a USB hard disk, attach your USB hard disk drive to  
one of the USB connectors on your computer, then restart on your computer.  
v If you are using a second internal hard disk drive, set the startup sequence to  
start from that drive.  
When the rescue media starts, the Rescue and Recovery workspace opens. Help for  
each feature is available from the Rescue and Recovery workspace. If your rescue  
media fails to start, you might not have your rescue device (CD drive, DVD drive,  
or USB device) set correctly in your BIOS startup sequence. For more information,  
Creating and using a Recovery Repair diskette  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment, use a Recovery Repair diskette to repair the Rescue and Recovery  
workspace or repair a file needed to enter the Windows environment. It is  
important to create a Recovery Repair diskette as soon as possible and store it in a  
safe place as a precautionary measure.  
To create a Recovery Repair diskette, do the following:  
1. Start your computer and operating system.  
Chapter 8. Recovering software 37  
 
 
2. Using an Internet browser, go to the following Web address:  
3. Insert a diskette into diskette drive A. Information on the diskette will be  
erased and the diskette will be formatted appropriately.  
4. Double-click on the appropriate file name. The diskette is created.  
5. Take out the diskette and label it Recovery Repair diskette.  
To use the Recovery Repair diskette, do the following:  
1. Shut down the operating system and turn off the computer.  
2. Insert the Recovery Repair diskette into diskette drive A.  
3. Turn on the computer and follow the instructions on the screen.  
Note: If the repair operation finishes without error, you will be able to access the  
Rescue and Recovery workspace by repeatedly pressing the F11 key while  
you restart your computer. When you hear beeps or see a logo screen,  
release the F11 key. You will also be able to access the Windows  
environment after the repair operation finishes.  
If an error message appears during the repair operation and the repair operation  
cannot be completed, you might have a problem with the partition that contains  
the Rescue and Recovery workspace. Use your rescue media to access the Rescue  
and Recovery workspace. For information about creating and using rescue media,  
Recovering or installing device drivers  
Before you can recover or install device drivers, your operating system must be  
installed on your computer. Make sure that you have the documentation and  
software media for the device.  
Device drivers for factory-installed devices are located on the computer hard disk  
(usually drive C) in the SWTOOLS\drivers folder. Other device drivers are on the  
software media that come with individual devices.  
The latest device drivers for factory-installed devices also are available on the  
To reinstall a device driver for a factory-installed device, do the following:  
1. Start your computer and operating system.  
2. Use Windows Explorer or My Computer to display the directory structure of  
your hard disk.  
3. Open the C:\SWTOOLS folder.  
4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders  
that are named for various devices that are installed in your computer (for  
example, AUDIO or VIDEO).  
5. Open the appropriate device subfolder.  
6. Use one of the following methods to reinstall the device driver:  
v In the device subfolder, look for a README.TXT or other file with the .TXT  
extension. This file might be named after the operating system, such as  
WIN98.TXT. The text file has information on how to reinstall that device  
driver.  
38 User Guide  
 
 
v If the device subfolder contains a file with an .INF extension, you can use the  
Add New Hardware program (located in the Windows Control Panel) to  
reinstall the device driver. Not all device drivers can be reinstalled using this  
program. In the Add New Hardware program, when prompted for the  
device driver that you want to install, click Have Disk and Browse. Then  
select the appropriate device driver file from the device subfolder.  
v In the device subfolder, look for a SETUP.EXE file. Double-click SETUP.EXE  
and follow the instructions on the screen.  
Setting a rescue device in the startup sequence  
Before you start the Rescue and Recovery program from a CD, DVD, USB hard  
disk drive, or any external device, you must first change the startup sequence in  
the Setup Utility.  
To view or change the startup sequence, do the following:  
1. With the computer turned off, repeatedly press and release the F1 key while  
you turn on the computer.  
2. When the logo screen appears, or you hear a series of beeps, release the F1 key.  
3. If you are prompted for a password, type your current password.  
4. From the Setup Utility main menu, use the right-arrow key to select Startup.  
5. Arrange the startup sequence to meet your needs.  
6. Press the Esc key twice to go to the Setup Utility exit menu.  
7. Use the down-arrow key to select Save and exit the Setup Utility, then press  
Enter.  
8. When the Setup Confirmation window appears, press Enter.  
9. The computer restarts.  
Note: If you are using an external device, you first must turn off your computer  
before connecting the external device.  
For more information on Setup Utility, see Chapter 5, “Using the Setup Utility,” on  
Solving recovery problems  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment, you can:  
v Use your rescue media (CD, DVD, or USB hard disk) to start the Rescue and  
details.  
v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or  
repair a file needed to enter the Windows environment. See “Creating and using  
v Use a set of Product Recovery discs if your intent is to restore the hard disk to  
It is important to create a Recovery Repair diskette, rescue media, and a set of  
Product Recovery discs as soon as possible and store them in a safe place.  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment from rescue media, a Recovery Repair diskette, or a set of Product  
Chapter 8. Recovering software 39  
 
 
Recovery CDs, you might not have the rescue device, CD drive, DVD drive, or  
USB hard disk drive defined as a startup device in the BIOS startup sequence. For  
40 User Guide  
 
Chapter 9. Getting information, help, and service  
This chapter contains information about help, service, and technical assistance for  
products manufactured by Lenovo.  
Information resources  
This section describes how to access useful resources relating to your computing  
needs.  
Online Books folder  
The Online Books folder provides publications to help you set up and use your  
computer. The Online Books folder is preinstalled on your computer and requires  
no Internet access to view the publications. In addition to this User Guide, the  
Hardware Installation and Replacement Guide is also available in the Online Books  
folder.  
The Hardware Installation and Replacement Guide provides step-by-step instructions  
for replacing Customer Replacement Units (CRUs) in your computer. CRUs are  
computer parts that can be upgraded or replaced by the customer.  
To view a publication, open the Start menu from the Windows desktop, select All  
Programs, select Online Books, and click Online Books. Double-click on the  
appropriate publication for your computer. The publications also are available on  
Notes:  
1. These publications are in Portable Document Format (PDF) format, which  
requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has  
not yet been installed on your computer, a message will appear when you  
attempt to view the PDF file and you will be guided through the Adobe  
Acrobat Reader installation.  
2. The publications that are preinstalled on your computer are available in other  
languages on the Lenovo Support Web site at  
3. If you want to install a different language version of Adobe Acrobat Reader  
than the version provided on your computer, go to the Adobe Web site at  
Lenovo Care  
Lenovo Care contains information sources and tools designed to make computing  
easier and secure.  
Lenovo Care provides information about your computer and easy access to various  
technologies, such as:  
v The Rescue and Recovery program  
v Factory Recovery  
v System Update  
Note: Lenovo Care technologies are only available on select Lenovo computers.  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
41  
 
To access the Lenovo Care Productivity Center program, open the Start menu from  
the Windows desktop, select All Programs, select Lenovo Care, and click  
Productivity Center.  
Access Help  
The Access Help online help system provides information about getting started,  
doing basic tasks, customizing settings for your personal preference, protecting  
data, expanding and upgrading, and troubleshooting.  
To open Access Help, open the Start menu from the Windows desktop, select All  
Programs, select Lenovo Care, and click Access Help. After you have opened  
Access Help, use the left panel to make a selection from the Contents or Index tab,  
or use the Search tab to find a particular word or phrase.  
Safety and Warranty  
The safety and warranty information that is provided with your computer contains  
information on safety, and warranty, notices. Read and understand all safety  
information before using this product.  
you buy, upgrade, and maintain your computer. You can access up-to-date  
information for your computer on the Lenovo Web site. From the www.lenovo.com  
Web site, you can also:  
v Shop for:  
– Desktop and notebook computers,  
– Monitors  
– Projectors  
– Upgrades and accessories  
– Special offers.  
v Purchase additional services, such as support for hardware, operating systems,  
application programs, network setup and configuration, and custom  
installations.  
v Purchase upgrades and extended hardware repair services.  
v Download the latest device drivers and software updates for your computer  
model.  
v Access the online manuals.  
v Access the Lenovo Statement of Limited Warranty.  
v Access troubleshooting and support information for your computer model and  
other supported products.  
v Find the service and support phone number for your country or region.  
v Find a service provider located near you.  
Help and service  
This section contains information about obtaining help and service.  
42 User Guide  
 
 
Using the documentation and diagnostic programs  
If you experience a problem with your computer, see Chapter 7, “Troubleshooting  
and diagnostics,” on page 27. For information on additional resources to help you  
troubleshoot your computer problem, see “Information resources” on page 41.  
If you suspect a software problem, see the documentation, including README  
files and online help, that comes with the operating system or application program.  
Most computers come with a set of diagnostic programs that you can use to help  
you identify hardware problems. For instructions on using the diagnostic  
Lenovo maintains pages on the World Wide Web where you can get the latest  
technical information and download device drivers and updates. To access these  
Calling for service  
During the warranty period you can get help and information by telephone  
through the Customer Support Center.  
These services are available during the warranty period:  
v Problem determination - Trained personnel are available to assist you with  
determining a hardware problem and deciding what action is necessary to fix  
the problem.  
v Hardware repair - If the problem is caused by hardware under warranty, trained  
service personnel are available to provide the applicable level of service.  
v Engineering Change management - There might be changes that are required  
after a product has been sold. Lenovo or your reseller will make selected  
Engineering Changes (ECs) available that apply to your hardware.  
These items are not covered by the warranty.  
v Replacement or use of parts not manufactured for or by Lenovo or  
non-warranted Lenovo parts  
v Identification of software problem sources  
v Configuration of BIOS as part of an installation or upgrade  
v Changes, modifications, or upgrades to device drivers  
v Installation and maintenance of network operating systems (NOS)  
v Installation and maintenance of application programs  
Refer to the safety and warranty information that is provided with your computer  
for a complete explanation of warranty terms. You must retain your proof of  
purchase to obtain warranty service.  
For a list of service and support phone numbers for your country or region, go to  
http://www.lenovo.com/support/ and click Support phone list or refer to the  
safety and warranty information provided with your computer.  
Note: Phone numbers are subject to change without notice. If the number for your  
country or region is not provided, contact your Lenovo reseller or Lenovo  
marketing representative.  
If possible, be at your computer when you call. Have the following information  
available:  
v Machine type and model  
Chapter 9. Getting information, help, and service 43  
 
 
v Serial numbers of your hardware products  
v Description of the problem  
v Exact wording of any error messages  
v Hardware and software configuration information  
Using other services  
If you travel with your computer or relocate it to a country where your desktop or  
notebook computer machine type is sold, your computer might be eligible for  
International Warranty Service, which automatically entitles you to obtain warranty  
service throughout the warranty period. Service will be performed by service  
providers authorized to perform warranty service.  
Service methods and procedures vary by country, and some services might not be  
available in all countries. International Warranty Service is delivered through the  
method of service (such as depot, carry-in, or on-site service) that is provided in  
the servicing country. Service centers in certain countries might not be able to  
service all models of a particular machine type. In some countries, fees and  
restrictions might apply at the time of service.  
To determine whether your computer is eligible for International Warranty Service  
and to view a list of the countries where service is available, go to  
http://www.lenovo.com/support/, click Warranty, and follow the instructions on  
the screen.  
For technical assistance with the installation of or questions related to Service  
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft  
you can contact the Customer Support Center. Some fees might apply.  
Purchasing additional services  
During and after the warranty period, you can purchase additional services, such  
as support for hardware, operating systems, and application programs; network  
setup and configuration; upgraded or extended hardware repair services; and  
custom installations. Service availability and service name might vary by country  
or region. For more information about these services, go to the Lenovo Web site at  
44 User Guide  
 
 
Appendix A. Manual modem commands  
The following section lists commands for manually programming your modem.  
Commands are accepted by the modem while it is in Command Mode. Your  
modem is automatically in Command Mode until you dial a number and establish  
a connection. Commands can be sent to your modem from a PC running  
communication software or any other terminal devices.  
All commands sent to the modem must begin with AT and end with ENTER. All  
commands can be typed in either upper or lower case, but not mixed. To make the  
command line more readable, spaces can be inserted between commands. If you  
omit a parameter from a command that requires one, it is just like specifying a  
parameter of 0.  
Example:  
ATH [ENTER]  
Basic AT commands  
In the following listings, all default settings are printed in bold text.  
Command  
Function  
A
Manually answer incoming call.  
A/  
Repeat last command executed. Do not  
precede A/ with AT or follow with ENTER.  
D_  
0 - 9, A-D, # and *  
last number redial  
pulse dialing  
L
P
Note: Pulse dialing is not supported for  
Australia, New Zealand, Norway, and South  
Africa.  
T
W
,
touch-tone dialing  
wait for second dial tone  
pause  
@
!
wait for five seconds of silence  
flash  
;
return to Command Mode after dialing  
DS=n  
E_  
Dial one of the four telephone numbers  
(n=0-3) stored in the modem non-volatile  
memory.  
E0  
Commands are not echoed  
E1  
Commands are echoed  
+++  
Escape Characters - Switch from Data Mode  
to Command Mode (T.I.E.S. Command)  
H_  
H0  
Force modem on-hook (hang up)  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
45  
 
 
Command  
I_  
Function  
H1  
Force modem off-hook (make busy)  
Note: H1 command is not supported for Italy  
Display product-identification code  
Factory ROM checksum test  
Internal memory test  
I0  
I1  
I2  
I3  
Firmware ID  
I4  
Reserved ID  
L_  
L0  
L1  
L2  
L3  
M0  
M1  
M2  
M3  
Low speaker volume  
Low speaker volume  
Medium speaker volume  
High speaker volume  
M_  
Internal speaker off  
Internal speaker on until carrier detected  
Internal speaker always on  
Internal speaker on until carrier detected and  
off while dialing  
N_  
O_  
Included for compatibility only, provides no  
effect  
O0  
O1  
Return to Data Mode  
Return to Data Mode and initiate an equalizer  
retrain  
P
Set Pulse dial as default  
Modem sends responses  
Read and display value in register r.  
Set register r to value n (n = 0-255).  
Set Tone Dial as default  
Numeric responses  
Q_  
Sr?  
Sr=n  
T
Q0  
V_  
V0  
V1  
W0  
W1  
Word responses  
W_  
X_  
Report DTE speed only  
Report line speed, error correction protocol,  
and DTE speed.  
W2  
X0  
Report DCE speed only  
Hayes Smartmodem 300 compatible  
responses/blind dialing.  
X1  
Same as X0 plus all CONNECT  
responses/blind dialing  
X2  
X3  
X4  
Same as X1 plus dial tone detection  
Same as X1 plus busy detection/blind dialing  
All responses and dial tone and busy signal  
detection  
Z_  
Z0  
Z1  
Reset and retrieve active profile 0  
Reset and retrieve active profile 1  
46 User Guide  
 
Extended AT commands  
Command  
&C_  
Function  
&C0  
&C1  
&D0  
&D1  
Force Carrier Detect Signal High (ON)  
Turn on CD when remote carrier is present  
Modem ignores the DTR signal  
&D_  
Modem returns to Command Mode after DTR  
toggle  
&D2  
Modem hangs up, returns to the Command  
Mode after DTR toggle  
&D3  
&F  
Resets modem after DTR toggle  
Recall factory default configuration  
Guard tone disabled  
&F_  
&G_  
&G0  
&G1  
&G2  
&K0  
&K3  
&K4  
&K5  
&K6  
Guard tone disabled  
1800 Hz guard tone  
&K_  
Disable flow control  
Enable RTS/CTS hardware flow control  
Enable XON/XOFF software flow control  
Enable transparent XON/XOFF flow control  
Enable both RTS/CTS and XON/XOFF flow  
control  
&M_  
&P_  
&M0  
&P0  
&P1  
&P2  
Asynchronous operation  
US setting for off-hook-to-on-hook ratio  
UK and Hong Kong off-hook-to-on-hook ratio  
Same as &P0 setting but at 20 pulses per  
minute  
&P3  
Same as &P1 setting but at 20 pulses per  
minute  
&R_  
&S_  
&R0  
&R1  
&S0  
&S1  
Reserved  
CTS operates per flow control requirements  
Force DSR Signal High (ON)  
DSR off in command mode, on in on-line  
mode  
&T_  
&T0  
&T1  
&T3  
&T4  
Ends test in progress  
Perform Local Analog Loopback Test  
Perform Local Digital Loopback Test  
Grant Remote Digital Loopback Test request  
by remote modem  
&T5  
&T6  
&T7  
Deny Remote Digital Loopback Test request  
Perform a Remote Digital Loopback Test  
Perform a Remote Digital Loopback Test and  
Self-Test  
&T8  
&V0  
Perform Local Analog Loopback Test and  
Self-Test  
&V  
Displays Active and Stored Profiles  
Appendix A. Manual modem commands 47  
 
 
Command  
&W_  
Function  
&V1  
&W0  
&W1  
%E0  
%E1  
Display Last Connection Statistics  
Stores the active profile as Profile 0  
Stores the active profile as Profile 1  
Disable auto-retrain  
%E_  
Enable auto-retrain  
+MS?  
Displays the current Select Modulation  
settings  
+MS=?  
Displays a list of supported Select Modulation  
options  
+MS=a,b,c,e,f  
Select modulation where: a=0, 1, 2, 3, 9, 10, 11,  
12, 56, 64, 69; b=0-1; c=300-56000; d=300-  
56000; e=0-1; and f=0-1. A, b, c, d, e, f  
default=12, 1, 300, 56000, 0, 0. Parameter “a”  
specifies the modulation protocol desired  
where: 0=V.21, 1=V.22, 2=V.22bis, 3=V.23,  
9=V.32, 10=V.32bis, 11=V.34,  
12=V.90,K56Flex,V.34......,56=K 56Flex,  
V.90,V.34......, 64=Bell 103, and 69=Bell 212.  
Parameter “b” specifies automode operations  
where: 0=automode disabled, 1= automode  
enabled with V.8/V.32 Annex A. Parameter  
“c” specifies the minimum connection data  
rate (300- 56000). Parameter “d” specifies the  
maximum connection rate (300-56000);  
Parameter “e” specifies the codec type (0=  
Law, and 1=A-Law). Parameter “f” specifies  
“robbed bit” signaling detection (0=detection  
disabled 1=detection enabled)  
MNP/V.42/V.42bis/V.44 commands  
Command  
Function  
%C_  
%C0  
%C1  
%C2  
%C3  
&Q0  
&Q5  
&Q6  
Disable MNP Class 5 and V.42bis data compression  
Enable MNP Class 5 data compression only  
Enable V.42bis data compression only  
Enable MNP Class 5 and V.42bis data compression  
Direct data link only (same as \N1)  
V.42 data link with fallback options  
Normal data link only (same as \N0)  
Disable V.44  
&Q_  
+DS44=0, 0  
+DS44=3, 0  
+DS44?  
Enable V.44  
Current values  
+DS44=?  
List of support values  
48 User Guide  
 
 
Fax Class 1 commands  
+FAE=n  
Data/Fax Auto Answer  
Service Class  
+FCLASS=n  
+FRH=n  
+FRM=n  
+FRS=n  
Receive data with HDLC framing  
Receive data  
Receive silence  
+FTH=n  
+FTM=n  
+FTS=n  
Transmit data with HDLC framing  
Transmit data  
Stop transmission and wait  
Fax Class 2 commands  
+FCLASS=n  
+FAA=n  
+FAXERR  
+FBOR  
+FBUF?  
+FCFR  
Services class.  
Adaptive answer.  
Fax error value.  
Phase C data bit order.  
Buffer size (read only).  
Indicate confirmation to receive.  
Service class.  
+FCLASS=  
+FCON  
+FCIG  
Facsimile connection response.  
Set the polled station identification.  
Report the polled station identification.  
Capability to receive.  
+FCIG:  
+FCR  
+FCR=  
Capability to receive.  
+FCSI:  
Report the called station ID.  
DCE capabilities parameters.  
Report current session.  
Current session results.  
Report remote capabilities.  
Current sessions parameters.  
Begin or continue phase C receive data.  
Data transmission.  
+FDCC=  
+FDCS:  
+FDCS=  
+FDIS:  
+FDIS=  
+FDR  
+FDT=  
+FDTC:  
+FET:  
Report the polled station capabilities.  
Post page message response.  
Transmit page punctuation.  
Call termination with status.  
Session termination.  
+FET=N  
+FHNG  
+FK  
+FLID=  
+FLPL  
Local ID string.  
Document for polling.  
+FMDL?  
+FMFR?  
Identify model.  
Identify manufacturer.  
Appendix A. Manual modem commands 49  
 
 
+FPHCTO  
+FPOLL  
+FPTS:  
Phase C time out.  
Indicates polling request.  
Page transfer status.  
Page transfer status.  
Identify revision.  
+FPTS=  
+FREV?  
+FSPT  
Enable polling.  
+FTSI:  
Report the transmit station ID.  
Voice commands  
#BDR  
#CID  
Select Baud Rate  
Enable Caller ID detection and reporting format  
Select Data, Fax or Voice/Audio  
Identify Model  
#CLS  
#MDL?  
#MFR?  
#REV?  
#TL  
Identify Manufacturer  
Identify Revision Level  
Audio output transmit level  
Query Buffer Size  
#VBQ?  
#VBS  
#VBT  
#VCI?  
#VLS  
#VRA  
#VRN  
#VRX  
#VSDB  
#VSK  
#VSP  
#VSR  
#VSS  
#VTD  
#VTM  
#VTS  
#VTX  
Bits per sample (ADPCM or PCM)  
Beep Tone Timer  
Identify Compression Method  
Voice line select  
Ringback goes away timer  
Ringback never came timer  
Voice Receive Mode  
Silence deletion tuner  
Buffer skid setting  
Silence detection period  
Sampling rate selection  
Silence deletion tuner  
DTMF tone reporting capability  
Enable timing mark placement  
Generate tone signals  
Voice transmit mode  
50 User Guide  
 
 
Attention Switzerland User:  
If your Swisscom phone line does not have Taxsignal switched OFF, modem  
function may be impaired. The impairment may be resolved by a filter with  
the following specifications:  
Telekom PTT SCR-BE  
Taximpulssperrfilter-12kHz  
PTT Art. 444.112.7  
Bakom 93.0291.Z.N  
Appendix A. Manual modem commands 51  
 
52 User Guide  
 
Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this  
document in all countries. Consult your local Lenovo representative for  
information on the products and services currently available in your area. Any  
reference to a Lenovo product, program, or service is not intended to state or  
imply that only that Lenovo product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any  
Lenovo intellectual property right may be used instead. However, it is the user’s  
responsibility to evaluate and verify the operation of any other product, program,  
or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF  
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED  
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation  
or other life support applications where malfunction may result in injury or death  
to persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall  
operate as an express or implied license or indemnity under the intellectual  
property rights of Lenovo or third parties. All information contained in this  
document was obtained in specific environments and is presented as an  
illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
 
53  
 
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Television output notice  
The following notice applies to models that have the factory-installed  
television-output feature.  
This product incorporates copyright protection technology that is protected by  
method claims of certain U.S. patents and other intellectual property rights owned  
by Macrovision Corporation and other rights owners. Use of this copyright  
protection technology must be authorized by Macrovision Corporation, and is  
intended for home and other limited viewing uses only unless otherwise  
authorized by Macrovision Corporation. Reverse engineering or disassembly is  
prohibited.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other  
countries, or both:  
Lenovo  
Rescue and Recovery  
Lenovo Care  
The following terms are trademarks of International Business Machines  
Corporation in the United States, other countries, or both:  
IBM  
Wake on LAN  
Microsoft, Windows, and Windows Vista are trademarks of Microsoft Corporation  
in the United States, other countries, or both.  
Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the  
United States, other countries, or both.  
Linux is a trademark of Linus Torvalds in the United States, other countries, or  
both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
54 User Guide  
 
 
Index  
A
diagnostic (continued)  
AT commands  
B
E
C
changing  
F
fax class 1  
fax class 2  
commands  
G
getting  
computer  
creating  
H
help  
I
D
information  
device drivers  
diagnostic  
installing  
© Lenovo 2005, 2007. Portions © IBM Corp. 2005.  
55  
 
 
R
recovering  
recovery  
L
M
modem commands  
S
security  
selecting  
service  
mouse  
services  
setting  
N
settings  
O
operating system  
software  
system  
P
password  
power  
T
56 User Guide  
 
58 User Guide  
 
 
Part Number: 43C3103  
Printed in USA  
(1P) P/N: 43C3103  
 

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